Terms and Conditions – Meridian Restoration Pros

Terms and Conditions in Our Water Restoration Company

Acceptance of Terms

By using the website meridianrestorationpros.com, you agree to these Terms and Conditions as they are posted today. If you do not agree with any part of these terms, you should not use the website.

We may update these Terms at any time without special notice to you. Your continued use of the website after any updates are posted means you fully accept the revised Terms.

Services

Meridian Restoration Pros provides professional restoration services, including water damage, fire damage, and mold remediation. All services start with an onsite assessment to determine the scope of work.

We may need to use trusted third party vendors for specialized work like plumbing or electrical repairs. Please note that the availability of specific services may change based on the project’s complexity and conditions at your Meridian, Idaho location.

Quotes, Billing, and Payment

We provide an initial estimate based on our assessment of the damage. The final invoice may differ from the estimate due to unforeseen issues or changes agreed upon during the work, known as change orders.

We accept common payment methods, which will be detailed in your service agreement. We may require a deposit before starting work. Unpaid balances past the due date may be subject to late fees. You agree to notify us in writing within fifteen days if you dispute any charge on your invoice.

Insurance and Claims Assistance

We offer assistance by providing detailed documentation, technical readings, and photos needed for your insurance claim. We work with your adjuster to explain the scope of the necessary restoration.

However, please understand that approval of your claim and the amount your insurer pays is their independent decision. Meridian Restoration Pros cannot guarantee insurance coverage or payment approval from your carrier.

Scheduling, Access, and Site Conditions

The customer must provide us with safe and timely access to the property during agreed upon hours. You are responsible for ensuring utilities like water and electricity are functioning if required for the restoration equipment.

If hazardous conditions, aggressive pets, or minors are present on site, we may need to pause work until the environment is safe. We will communicate clearly if site conditions require a work stoppage.

Health and Safety

Our crews follow strict health and safety protocols, including training to IICRC standards. We use proper PPE, containment barriers, negative air pressure, and EPA-registered disinfectants where appropriate to protect everyone.

We comply with all relevant local and state health rules in Meridian, Idaho. Following our safety instructions on site is required for the project to continue.

Customer Responsibilities

You agree to remove valuable or fragile items from the work area when requested by our team. You must disclose any known preexisting property issues or hidden conditions, such as old leaks or foundation damage.

Following our structural drying instructions, like keeping windows closed and not adjusting equipment, is critical. Not following safety and equipment guidelines may affect the restoration results.

Warranties and Disclaimers

Meridian Restoration Pros provides a limited workmanship warranty for the reconstruction repairs performed by our team. This warranty excludes preexisting damage, normal wear and tear, hidden conditions we could not find, or damage caused by future acts of nature.

We are not responsible for failures caused by third party repairs, such as faulty plumbing done by others. The specific warranty details will be outlined in your service agreement.

Limitation of Liability

To the extent allowed by law, our liability for any claims related to a service is limited to the amount you paid for that specific service.

We are not liable for any indirect, special, or consequential damages, such as lost rent or business income, even if we were told they might happen. We will always try to resolve issues fairly, but this limit applies to all claims.

Cancellations and Rescheduling

If you need to cancel or reschedule a confirmed service appointment, you must notify us as soon as possible. Depending on the timing of the change, a fee may apply, which will be outlined in your service agreement.

Emergency response work may have different cancellation rules due to the immediate resource commitment. We reserve the right to cancel or reschedule if site conditions are unsafe or if customer requirements change significantly.

Intellectual Property

All content on the website meridianrestorationpros.com, including the text, images, logos, and service marks, belongs to Meridian Restoration Pros or its licensed partners.

You may not copy, reproduce, or reuse this intellectual property without our express written permission. The use of the website does not give you any rights to use our marks or content.

Privacy and Data

Our practices for handling your personal information are detailed in a separate Privacy Policy, which is available on this website. We use job photos, reports, and technical data for essential project documentation, quality review, and submission to your insurance company. By using our services, you agree to this use of your project data for those specific business purposes.

Third Party Links and Tools

Our website may occasionally mention or provide links to external resources or third party tools for your convenience. We do not control or endorse the content or function of those external sites. You use any third party link or tool entirely at your own discretion and risk. We are not responsible for any issues arising from their use.

Changes to These Terms

Meridian Restoration Pros holds the right to update these Terms and Conditions whenever necessary. When we make changes, we will post the updated version on this page.

We recommend you review this page before hiring us for new work or before using the website again. Your continued engagement with us means you agree to the revised terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Meridian, Idaho. In the event of a dispute, both parties agree to enter into a period of good faith negotiation for thirty days to try and reach a fair settlement before taking any formal legal action. If negotiation fails, any legal venue will be in Meridian, Idaho.

Contact

For any written inquiries regarding these Terms and Conditions, please send your letter to:

Meridian Restoration Pros 1047 S Wells St Suite 106, Meridian, ID 83642, United States

Severability and Entire Agreement

If any section of these Terms is found to be invalid or unenforceable by a court, the remaining sections will still stay in full effect. These Terms and Conditions, along with your final service agreement, make up the entire agreement between you and Meridian Restoration Pros regarding the use of this website and our services.

Force Majeure

Meridian Restoration Pros is not liable or responsible for any delays or failure to perform work if the delay is caused by events outside of our reasonable control. This includes but is not limited to severe weather events, fires, natural disasters, or government actions. We will resume work as soon as safely possible after the event passes.

This page provides general information and does not constitute legal advice.